FAQs

Usage, Application and Skin Care Queries

Is Mir also suitable for non-sensitive skin?

Mir is beneficial to all skin types including healthy, non-sensitive complexions.

Would you recommend your products to people with rosacea?

Yes, the range was developed by Gisele Mir who has rosacea herself, as do many of our customers. Always start with a Trial Pack.

Is Mir tested on animals?

No. Our products have been tested on sensitive and blemish-prone faces since 2002.

Ordering, Payments and Shipping

Can I order by phone?

We are an internet-only business and can only accept online orders. Card payments are processed safely and securely by WorldPay.

Can you send me samples?

Yes of course, please order one of our Trial Packs. We don't offer free samples.

When will my order be sent and how will it arrive?

Your order will be packed and posted within two business days. You will receive an email notifying you that your order has dispatched. All orders are sent using standard Royal Mail and are delivered using your local postal service.

Do you ship internationally?

We ship worldwide. Your package will be sent using Royal Mail and delivered by your local postal service.